Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Full name and contact details (email, phone number, address)
• Company information (if applicable)
• Payment information for project transactions
• Project specifications and requirements
• Communications with our team

1.2 Automatic Data Collection

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website (if applicable)
• Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our construction services
• To process transactions and send project updates
• To communicate with you about your project
• To improve our services and website
• To comply with legal obligations in Kenya
• To protect against fraudulent activity

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share information with trusted third parties who assist us in:

• Payment processing
• Construction material suppliers
• Subcontractors (with client approval)
• Website analytics and hosting

3.2 Legal Requirements

We may disclose your information if required by Kenyan law or in response to:

• Court orders or legal processes
• Government requests
• To protect our rights or property

4. Data Security

We implement appropriate security measures including:

• Secure servers and data encryption
• Limited access to personal information
• Regular security assessments

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information:

• For active projects and 7 years thereafter for legal compliance
• Website analytics data for 26 months
• Marketing communications until you opt-out

6. Your Rights

Under Kenyan data protection laws, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent where applicable

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience
• Analyze site traffic
• Remember user preferences

You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new effective date.

10. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Data Protection Officer
Hexyles Global
Migori, Oruba
Phone: (254) 707121597
Email: hexylesglobal@gmail.com