Terms of Service
Last updated: January 2024
Effective Date: January 1, 2025
1. Introduction
Welcome to Hexyles Global ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our construction services and website located at www.oumaindustry.co.ke (the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
2. Our Services
Hexyles Global provides professional construction services including but not limited to:
- Residential and commercial construction
- Building renovations and remodeling
- Civil works and infrastructure development
- Construction consulting services
3. Client Responsibilities
3.1 Project Requirements
Clients must provide accurate and complete information regarding their construction needs, including:
- Detailed project specifications
- Budget constraints
- Timeline expectations
- Any relevant permits or approvals
3.2 Site Access
Clients must ensure our team has unobstructed access to the construction site during agreed working hours.
4. Payment Terms
All construction projects require:
- A 30% deposit before commencement of work
- Progressive payments as outlined in the contract
- Final payment upon project completion and client approval
Late payments may incur a 2% monthly interest charge.
5. Project Timeline
While we strive to meet all project deadlines, construction timelines may be affected by:
- Weather conditions
- Material availability
- Unforeseen structural issues
- Regulatory approvals
We will communicate any delays promptly and work to minimize disruptions.
6. Warranties
We provide the following warranties on our work:
- 12 months warranty on all construction work
- 6 months warranty on plumbing and electrical systems
- 3 months warranty on paint and finishes
Warranties do not cover damage caused by client negligence or natural disasters.
7. Liability
Our liability is limited to the contract value of the project. We are not liable for:
- Consequential or indirect damages
- Pre-existing structural issues
- Client-provided materials or designs
8. Termination
Either party may terminate a project with 30 days written notice. Termination fees may apply based on work completed.
9. Dispute Resolution
Any disputes shall first attempt to be resolved through mediation in Migori County, Kenya. Unresolved disputes will be settled in Kenyan courts.
10. Changes to Terms
We may modify these Terms at any time. Continued use of our services constitutes acceptance of the modified Terms.
11. Contact Us
For questions about these Terms, please contact us at:
Hexyles GlobalMigori, Oruba
Phone: (254) 707121597
Email: hexylesglobal@gmail.com